2020 event agenda

Review content from the 2020 event on our online platform! All the leadership insights and presentations will be available online until September 23rd.

09:30

Interview with Paul Pomroy: Delivering Results through Effective Leadership Behaviours

This practical case study will show you how a successful business leader has enabled innovation and change through effective and modern leadership behaviours. You will hear how they have delivered top results for their company by keeping one step ahead of their competitors. Gain insight from a CEO of one of Britain’s most admired businesses on how to:
  • Adapt to changing trends including an increasingly flexible millennial workforce
  • Keep up with the pace of change
  • Implement a collaborative culture from the top down, to encourage innovative thinking
  • Increase your impact and the power of your brand to position yourself as a leader in your industry
 

  10:00 Coffee & Networking Break 

10:05

Innovate or die: Championing Growth through Change

The only way for businesses to survive in the current climate is by innovating, diversifying their products and investment while gaining market share and competitive advantage. What can we learn from businesses that have gone through extensive change and from leaders who shifted their organisations’ business models to grow? Join this session to learn how to:

  • break the mould and change ways of working to improve efficiency across the business
  • be more agile to the market by responding to customer’s needs and seizing opportunities quickly
  • lead through challenging times to avert crisis and loss of confidence from employees

10:35

Fireside chat: How to pick companies for investment and oversee growth

One of Britain’s most well known female entrepreneurs Sarah Willingham talks to Management Today about her career in finance, consumer affairs and restaurants. Sarah will also talk about how she picks winning businesses for investment and she will give an insight into how she has helped companies grow into well-loved brands such as The Bombay Bicycle Club and The Craft Cocktail Company.
 

  11:30 Break-out sessions

Join the stream that is most helpful to you and your business needs.
Implementing a successful change strategy
  • Honing your skills to navigate and drive change in your organisation
  • Implementing a change strategy and analysing for risk
  • Identifying the necessary skills to manage disruption and maintain competitive advantage


Lynne Weedall, Non Executive Director, Greene King

Panel Discussion: Agent of Change 
  • Identifying the barriers to gender equality in the workplace and the impact of Covid-19
  • Developing male allies in your organisation and building a more inclusive culture
  • Inspiring action – challenging the status quo, changing the narrative and becoming an agent for change
capita sponsor logo

12:00

Panel Discussion: How to set your D&I strategy

  • Setting a successful diversity and inclusive strategy in your organisation
  • Attracting and retaining talent from different backgrounds to increase new ways of thinking
  • Fighting bias and helping teams work collaboratively
 

  12:25 Coffee & Networking Break

12:30

Keynote: Engaging customers at times of crisis

At the end of January 2020, 5% of the UK population worked from home with some kind of formal agreement to do so. At the end of March that had risen to 60% and would probably be considerably higher if the technology was in place to enable more people to work remotely.

This session will explore the different opportunities the current crisis offers us to innovate at speed and find new routes to offer our customers (and theirs) exactly what they need.

capita sponsor logo

13:05

Unlocking “real” agility in leadership and culture to better navigate a disrupted and uncertain world

How have you and your company traversed the first phase of the crisis? And are you ready for what’s next to come?

Now more than ever agile and compassionate leadership is required to thrive.

Leaders facing the unprecedented times and circumstances of the moment are also looking to their organisation’s core—its culture and working patterns and values—to inspire resilience, unleash agility, and help employees to thrive, not simply survive.

Upon review, it is clear that organisations and leaders who accelerate their performance in a volatile and uncertain world,  that agility separates the best from the rest. Such leaders pivot faster, adapt smarter, and look forward rather than backward when in crisis mode.

Agile leaders demonstrate four distinct skills in times of crisis:

  • Adaptability – Shifting priorities quickly due to rapidly changing external and internal dynamics
  •  Resilience – Bouncing back from setbacks and failure
  • Learning – Testing assumptions, failing fast, and continuously iterating in real time
  • Foresight – Anticipating and being prepared to pivot with market changes

Dustin Seale, Managing Partner, Heidrick & Struggles

13:30

CLOSING REMARKS AND END OF DAY 1

 

  13:45 Break-out sessions

Join the stream that is most helpful to you and your business needs.
Brand Reputation: How to attract new customers and outpace the competition
  • Making your brand shine to attract new customers through marketing initiatives
  • Investing in brand loyalty to increase returning customers and client engagement
  • Embodying your brand’s ethos and values to set the example for your organisation
How to attract top talent to supercharge growth
  • Recruitment strategies to attract the best talent
  • Enhancing your company brand and reputation to attract the very best talent
  • Empowering your executive teams to attract and retain talent
 

  14:25 Break-out sessions

Purpose vs Profit: How to be a force for good – and boost your bottom line
  • Focusing on sustainability and social impact to avoid reputational damage
  • Increasing trust in your brand to benefit your sustainability message.
  • Adopting purposeful and ethical practices that will enhance your brand value and profitability


Rupert Pick, Founder, Work for Good

The new work manifesto: How to boost productivity and engagement
  • Adopting newer and more flexible ways of working while achieving your business objectives
  • Making your organisation more attractive to talent, investors and stakeholders
 

  15:05 Afternoon Networking and Refreshments 

15:30

16:00

The Management Today Interview

Sally Bailey, former CEO, White Stuff

Interview by Adam Gale, Editor, Management Today

16:30

How Heritage Brands Stay Relevant

How do long-term established businesses stay competitive and highly desirable for today’s consumers? We hear from a luxury brand CEO on how to move your brand ahead without ditching your past. This closing interview will address:
  • Creating products and services that are relevant and successful in today’s markets
  • Embracing and embedding new technologies to promote your products effectively
  • The importance and impact of sustainability on achieving business success

09:25

09:30

Interview with Sir Martin Sorrell – how to navigate change and uncertainty

Our opening panel discussion on day 2 will bring together business leaders and policy makers to talk about the skills needed to drive Britain’s most successful companies into the future. They will explore:
  • The economic climate and what businesses need to do to make themselves future-fit
  • Strategies on how best to present yourself to customers, media, shareholders and suppliers
  • How to gain the confidence and faith of your employees during times of change
  • Tips on how to beat the competition

10:05

Panel discussion: Communicating through COVID-19

Hear from some of the UK’s leading communicators as they share their insights and experiences from navigating through lockdown. Our speakers will share how they have adapted their communications and offer advice for other senior leaders. From maintaining creativity, to balancing public and employee perceptions, to managing the practical difficulties of communicating with stakeholders, they will share best practice for communication through the current pandemic.

10:35

How can we use technology to drive the economic and social recovery post-COVID-19?

The lockdown created a moment in time where a lot of the “business as usual” was thrown out and we found that we could dismiss the barriers  and accelerate through the objections. As we start to exit the storm, there will need to be a hard reset of how we deliver services, how we talk to people, how we manage our people. Technology has been at the heart of our response – we went home and we went online.  It will now be at the heart of our recovery.  Mark will look at the leading technology trends, the role they played in our Covid response and how we can use technology to transform our economy – and drive growth, well being and inclusivity?

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  11:00 Intermission

 

  11:30 Break-out sessions

Join the stream that is most helpful to you and your business needs.
Stepping Up: How to Progress to the C-Suite
  • The difference between management and leadership – and how to make the leap
  • How to boost your skills, grow networks and increase your influence to get to the top
  • Successfully navigating office politics and challenging environments

Jo Owen, Founder, TeachFirst

Robert Jeffery, Editor in Chief, Professional Associations Group, Haymarket Business Media

Becoming a Disruptor
  • Adopting a disruptor mindset – managing risk and opportunities without losing focus
  • Keeping ahead of the competition by investing in your ideas
  • Learning from flourishing new businesses who are quickly gaining market share and increasing profits

Celia Pool, co-founder, DAME

 

  12:00 Break-out sessions

How to become a more resilient leader
  • Strategies to increase your own grit and resilience in challenging times
  • Providing more certainty to your team and organisation in increasingly uncertain environments
  • Driving your own well-being and mental health to effectively lead organisations

Phil Jones MBE, Managing Director, Brother UK Ltd

Thinking like a Start-up: Changing Established Mindsets to Drive Agility
  • Becoming more disruptive and innovative to stay relevant and maintain healthy margins
  • Learning from start-up thinking and behaviours to improve your financial performance
  • Shifting corporate habits and reducing bureaucracy to create more effective and successful businesses
Oday Abbosh, Founder & Chief Executive Officer, Better All Round

12:30

The Equitable Life Assurance Society – from scandal to redemption

When the market leader & oldest mutual in the UK nearly goes bust causing a huge financial scandal, a House of Lords court case & government compensation…

  • How do you regain trust
  • How do you turnaround solvency & return capital
  • How do you successfully manage decline?

When a strategy looks like running out of steam…

  • When & how do you choose a new, winning strategy 
  • How do you persuade stakeholders & how do you execute 
  • How can legacy be created as a result 

13:00

Nicola Mendelsohn: Leadership resilience in a crisis: What being in a high-risk category has taught me

Nicola Mendelsohn, Vice President for EMEA at Facebook explores what it’s like to lead a team when you have incurable cancer, how COVID-19 has changed her approach to leadership and what the implications are for Facebook, business and society of the pandemic.

Nicola Mendelsohn, Vice President, Facebook

13:20

Closing remarks and end of day 2

Driving a Sustainable Future

How can we ensure we’re effectively safeguarding the future of our businesses? What strategies can we put in place now to help us overcome upcoming challenges? Hear from forward-thinking leaders on best practice when it comes to planning for a sustainable future.

09:30

How Heritage Brands Stay Relevant

How do long-term established businesses stay competitive and highly desirable for today’s consumers? How do such businesses adapt to change and uncertainty to remain relevant? We hear from a brand CEO on how to move your brand ahead without ditching your past. This opening keynote will address:

  • Creating products and services that are relevant and successful in today’s markets 
  • Embracing and embedding new technologies to promote your products effectively
  • The importance of culture and wellbeing in the workplace

10:05

How to develop top talent to supercharge growth
  • Working with HR to develop in-house talent
  • Identifying and nurturing future leaders within the business
  • Identifying and plugging skills gaps without recruiting externall
 

  10:35 Break-out sessions

Purpose vs Profit: How to be a force for good – and boost your bottom line
  • Focusing on sustainability and social impact, especially during times of crisis, to avoid reputational damage
  • Increasing trust in your brand to benefit your sustainability message.
  • Adopting purposeful and ethical practices that will enhance your brand value and profitability

Rupert Pick, founder, Work for Good

The new work manifesto: How to boost productivity and engagement
  • Adopting newer and more flexible ways of working while achieving your business objectives
  • Making your organisation more attractive to investors and stakeholders

Kevin Green, founder and CEO, What’s Next Consultancy

Chair: Jenny Roper, Editor, People Management 

 

  11:00 Intermission

 

  11:30 Break-out sessions

Becoming a better leader
  • Understanding the role that leaders play in today’s most successful companies
  • The modern leaders – how to inspire action and business growth
  • Engaging teams and stakeholders to achieve financial success

Helen Moulinos, CEO, PohWER

 

Interview: How COVID-19 has catalysed an increased reliance on technology
  • Understanding the impact that COVID-19 has had on leaders in the tech ecosystem
  • How businesses have pivoted their models to adapt
  • Understanding the growth of vertical markets such as HealthTech and EdTech

Russ Shaw, chief executive, Tech Advocates

Chair: Kate Bassett, Head of Content, Management Today

12:00

Fireside chat: how to be an entrepreneurial leader

What are the traits and behaviours we need to boost innovation, productivity and profits? Join this session to get the top tips on how to:

  • be more nimble and make smarter, faster decisions
  • have an entrepreneurial mindset
  • rethink your business structure and strip out hierarchies for increased efficiency

12:35

Interview with Sally Bailey: Weathering the storm – leading your business through a global crisis

The COVID-19 pandemic has affected all of us, as businesses large and small have had to rapidly adapt to new ways of working and trading. How do we think ahead, lead effectively and innovate to survive in the current climate? This session will explore:

  • Identifying and responding to a shift in the needs of your clients and customer base
  • Transforming your business model remain profitable
  • The behaviours required to respond quickly and manage disruption

13:00

Closing remarks and end of conference