Vanessa Jacobs is founder & CEO of The Restory, the world’s first aftercare platform, which she launched out of frustration with brands who couldn’t or wouldn’t help her access the level of aftercare she wanted after buying their product.
From spare bedroom origins, The Restory has since grown to a seven-figure business, backed by some of the most prominent executives in fashion and partnered with some of the most renowned brands in fashion. As the official global partner for Farfetch, Harrods, Selfridges, Browns Fashion, Harvey Nichols, last year they announced major brand partnerships with Manolo Blahnik and Nicholas Kirkwood.
The Restory exists to power aftercare for the fashion industry and Vanessa’s north star is to create a seamless experience that becomes integral to the fashion experience and accelerates the transition to circular fashion.
Before the Restory, Vanessa was a financial analyst at an investment bank and a management consultant with Accenture, leading large-scale transformation projects for FTSE250 companies.
She is a native New Yorker, a nationalised Brit, a Swede by marriage and a mom to two sons. She also loves to snowboard!